Listen to today’s podcast: https://podcasts.apple.com/us/podcast/silk-logic-small-business-daily/id1841930957
Small Business Daily Podcast 10/08/2025
Today’s podcast episode was created from the following stories:
Business Messaging Adoption Surged 53% in 2025 – Respond.io Report Finds
Respond.io reports a 53% year-over-year surge in business messaging, driven by mainstream adoption of AI agents across SMBs. WhatsApp remains the top channel, TikTok’s share nearly tripled, and EMEA leads regional growth as healthcare, education, and travel drive industry uptake. For small businesses, the takeaway is clear: unify messaging, lean into AI-assisted customer engagement, and prioritize the channels your region and customers actually use.
5 ways foldables open up better mobile AI experiences for SMBs
Samsung’s Galaxy Z Fold7 and Z Flip7 bring Galaxy AI features like Live Translate, Note Assist, and Transcript Assist to the frontlines of small business productivity. The devices also accelerate content creation for social platforms while Samsung Knox hardens device security and central management. SMBs get practical AI that boosts sales conversations, speeds follow-ups, and elevates marketing output—without heavy technical lift.
RoomPriceGenie drops new free guide: Forecasting made simple
RoomPriceGenie released a free, step-by-step forecasting guide for independent hotels and small groups to plan staffing, pricing, and stock with confidence. The resource shows hoteliers how to spot revenue gaps, build trustworthy forecasts, and ditch spreadsheet chaos. It’s a practical tool for turning volatile demand into smarter decisions and higher profits.
9 budget friendly image to video tools for small businesses in 2025
This roundup highlights nine affordable tools that transform product photos and graphics into engaging videos for social feeds, websites, and promos. From Magic Hour and Animaker to Canva and Kapwing, the tools prioritize templates, drag-and-drop workflows, and stock libraries to speed creative output. For SMBs, it’s an easy way to boost reach and conversions without a big production budget.
BI 101: Self-service, AI, and predictive analytics trends for 2026
Modern self-service BI puts real-time insights in the hands of non-technical users through NLP, predictive analytics, and AI-assisted dashboards. Platforms like Power BI, Looker, Tableau, and Qlik are making data storytelling and mobile BI standard, helping teams move faster with less IT dependence. The message for SMBs: democratize data access and use predictive signals to guide decisions before trends pass you by.
The human dividend in digital banking: Why care still outranks code
As banks accelerate automation, trust hinges on human-centered service when things go wrong. Singh argues that metrics like first-contact resolution, proactive care, and “reassurance scores” matter as much as uptime and fraud detection. For any customer-facing business, the principle stands: pair automation with empathy to retain loyalty.
Aligning tech modernization with economic value
Mike Cottmeyer outlines how to de-risk modernization by aligning it to measurable economics and delivering value incrementally. Think in terms of minimally viable extractions, smaller batches, and governance that ties business and IT outcomes together. The payoff: faster time-to-value, reduced cloud and technical debt costs, and better stakeholder alignment.
New AI-powered suite boosts Teradata’s CX capabilities
Teradata’s Autonomous Customer Intelligence adds agentic AI for real-time, data-to-action CX, featuring an MCP server, vector store, Signals for behavior detection, and integration with AgentBuilder. Analysts say the suite shifts Teradata from analytics to autonomous decisioning at enterprise scale. For data-driven teams, it’s a pathway to orchestrate insights and actions within a governed, hybrid platform.
AI email marketing analytics: 5 performance metrics every marketer should track for revenue growth
This guide spotlights five AI-powered metrics—predictive engagement, content intelligence, send time optimization, deliverability, and revenue attribution—that separate good from great email programs. Tools like HubSpot, Klaviyo, and Braze surface patterns, forecasts, and ROI that manual analysis misses. Start by validating predictions against control groups and build executive-friendly dashboards that tie campaigns to dollars.
Driving AI adoption in L&D: What CEOs need to know now
AI is now table stakes in learning tech—buyers expect personalization, measurable outcomes, and efficiency; investors expect scalable growth. Pappas details how vendors can position AI as a growth strategy, prove ROI with case studies and KPIs, and align messaging across boards, buyers, and internal teams. The move from “feature” to “strategy” is what drives market differentiation and funding momentum.
