Listen to today’s podcast: https://podcasts.apple.com/us/podcast/silk-logic-small-business-daily/id1841930957
Small Business Daily Podcast 10/02/2025
Today’s podcast episode was created from the following stories:
MorningAI unveils autonomous growth platform for brands
Source: Original article | By Chris Curtis | October 1, 2025
MorningAI introduced an autonomous growth platform that generates strategies and multi-channel content from a brand’s website—pitching “self-driving for marketing.” Designed to level the playing field for small teams, it automates competitor analysis, personas, and weekly content; early access is via waitlist, with broader availability slated for early 2026.
Exium by NETGEAR brings unified SASE and firewall protection to SMEs and MSPs
Source: Original article | By Not listed | October 1, 2025
NETGEAR launched Exium, a unified SASE and hybrid firewall platform that bundles AI-powered ZTNA, SWG, SD-WAN, and threat protection into a single, cloud-managed solution for SMEs. Built with MSPs in mind, it offers multi-tenant management to simplify fragmented security stacks as smaller businesses face rising cyber risks.
Study: 72% of Canadian small businesses feel abandoned by government, new report finds
Source: Original article | By Business Wire | October 1, 2025
Merchant Growth’s 2025 report finds 72% of Canadian SMBs say government support is lacking, even as 56% of consumers report buying more local. Inflation, tariffs, and weak demand are forcing 87% of owners to make personal sacrifices, though over half still say they’re more resilient than before 2025.
Stravito gets conversational with AI Personas that surface richer insights from market research
Source: Original article | By Mike Wheatley | October 1, 2025
Stravito released AI Personas that let teams “chat” with dynamic audience profiles built from their own research, surfacing traceable, segment-specific insights on demand. Early adopters like Lavazza report faster, lower-risk ideation; governance controls safeguard sensitive data, with more agentic tools promised in coming months.
Loopio unveils eight AI-powered innovations that accelerate RFP answers, from hours to seconds
Source: Original article | By Business Wire | October 1, 2025
Loopio debuted AI capabilities that draft RFP answers in seconds, score response confidence with citations, summarize RFx priorities, and import hundreds of questions instantly. Enterprise-focused updates—like a SharePoint connector, business unit reporting, and Copilot 365 integration—aim to boost accuracy and collaboration when they roll out this fall.
Inside FedEx CX: Neil Gibson on quality, culture and digital-first service
Source: Original article | By Dom Nicastro | October 1, 2025
FedEx’s Neil Gibson details how Quality-Driven Management and a digital-first mindset drive 700,000 daily customer interactions, with a push to get “1% better” every day. New tools such as photo proof of delivery and the Support Hub target the most common question—“Where’s my package?”—while unifying agent workflows behind the scenes.
How AI agents will break passkeys — and 3 ways to fix them
Source: Original article | By Mark Kraynak | October 1, 2025
Passkeys are great for human authentication, but the piece warns they fall short when autonomous AI agents need access—inviting over-permissioned credentials, audit gaps, and new attack surfaces. The proposed fix: agent-specific identities, intent-based authorization, and stronger governance before enterprises wire AI into critical workflows.
SMBs’ biggest frustrations with marketing right now
Source: Original article | By Ayaz Nanji | June 1, 2025
A Constant Contact study shows SMBs’ top marketing frustration is not knowing what’s working (23%), followed by cost and time burdens. Many are testing AI for copywriting, but privacy and accuracy concerns remain—underscoring the need for clear metrics, responsible data practices, and simple reporting.
